Automation is happening across all industries 1. Services ☝ Customer invoicing. ☝ Claim processing. ☝ Contact center processes: change of services, information updating, customer data gathering. 2. Financial ☝ Retail credit assessment and fraud prevention. ☝ Account settlement and payment clearance. ☝ Interrogation of public databases. ☝ Automatic account closures. 3. Healthcare ☝ Digitalizing and regular updating patient files. ☝ Inventory management. ☝...