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Knowledge Check of Robotic Process Automation or RPA

Knowledge Check of Robotic Process Automation or RPA 1. A robot that matches the phone number of a caller to the support line and gathers data in real-time to present to the agent is most likely... Ans: Attended Robot. ★ Explanation: Although the agent doesn't actually start the robot, it is functioning on the agent's computer and it is triggered by events that...

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3:48 AM

Industry Use Cases Of RPA

Automation is happening across all industries 1. Services ☝ Customer invoicing. ☝ Claim processing. ☝ Contact center processes: change of services, information updating, customer data gathering. 2. Financial ☝ Retail credit assessment and fraud prevention. ☝ Account settlement and payment clearance. ☝ Interrogation of public databases. ☝ Automatic account closures. 3. Healthcare ☝ Digitalizing and regular updating patient files. ☝ Inventory management. ☝...

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3:31 AM

Introduction to Robotic Process Automation or RPA

Introduction to Robotic Process Automation or RPA ☛ RPA, or Robotic Process Automation, is the technology that enables computer software to emulate and integrate actions typically performed by human interacting with digital systems. ☛ It can mimics human actions, it is quick to implement and powerful to scale without making mistakes, also without taking rest. ☛ It Operates any application and reads, actions...

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1:00 AM